Which description best captures Smart Services capabilities?

• A. Automate common business activities with drag-and-drop
• B. Document generation
• C. Email analysis
• D. Management of user permissions

Answer: (A)

Smart Services are pre-built, configurable actions you insert into a process model to automate common business tasks without writing code. They show up as nodes in the process palette, and you add them by dragging and dropping, then tune their inputs and outputs. This approach lets you quickly assemble automated flows for everyday activities such as data queries, record creation, email sending, or document generation. The idea is to capture the broad ability to automate ordinary tasks through a simple drag-and-drop experience, rather than highlighting a single specific feature. While document generation or email analysis can be accomplished with Smart Services, they’re examples of what can be automated, not the overall description. And managing user permissions falls outside the typical scope of Smart Services as a core capability.