What is BPMN used for?

• A. Graphically represents process steps and actions.
• B. Defines what exactly a business does and who is responsible for what.
• C. Maps out an organization and its interconnecting parts.
• D. Clarifies the roles and procedures of a business.

Answer: (D)

BPMN provides a visual language to model how a business process flows, including the sequence of activities, decision points, events, and who is responsible for each step through swimlanes. This makes it especially effective at clarifying roles and procedures, since you can assign each task to a specific participant or role and show the exact order in which actions occur. The emphasis is on mapping responsibility and the operational steps to carry them out, which is why this option best matches BPMN's practical use. While BPMN also graphically represents process steps, the key value is making ownership and workflow explicit for all stakeholders.