Process mining is a capability that ...

• A. Discovers patterns and bottlenecks in your processes
• B. Distills manual business processes into KPIs
• C. Uncovers datasets from IT systems
• D. None of these options

Answer: (D)

Process mining uses event data from IT systems to reveal how work actually flows. Its main capability is to discover patterns in the execution of a process and to identify bottlenecks where delays or rework occur. This gives an as-is view of how processes run, highlighting inefficiencies and deviations from expected paths.

The idea of distilling manual processes into KPIs is something you might do after understanding the process, but it’s not the primary function of process mining. Uncovering datasets from IT systems is more about data discovery than about analyzing the flow of work. So the best fit describes discovering patterns and bottlenecks in your processes.