In BPMN, what does a pool represent?

• A. The overall process across an organization.
• B. A data object.
• C. A single department within an organization.
• D. A lane in a process.

Answer: (A)

In BPMN, a pool defines the boundary of a participant in a process, typically representing an organization or a major external entity. It captures the entire process from that participant’s perspective and contains the activities that belong to that participant, often illustrating how that organization interacts with others. Lanes are used inside a pool to show departments or roles within the same participant, while data objects are separate artifacts. Therefore, the pool reflects the overall process from the viewpoint of an organization.